Below, you’ll find the answers to some of the most frequently asked questions about shopping with The Maiseach Collective. From returns and shipping to product details and more, we’re here to make your experience as seamless as possible.

  • Do you inspect items before selling them?

    Absolutely! Every item is thoroughly inspected to ensure quality. For preloved clothing, any marks or imperfections are always disclosed with photos.

  • Do you accept returns?

    Returns are only accepted for items with an undisclosed fault. We do not accept returns for change of mind or fit. Please contact us first to discuss if you believe an item is faulty.

  • Can I arrange local pickup instead of delivery?

    Yes! Contact us before checkout, and we’ll provide a code to waive shipping costs. We’ll then arrange a convenient meeting spot in Kadina, SA.

  • Do you offer free shipping?

    Yes, we offer free shipping on all orders over $150. It’s a great way to save while shopping for your favorite items!

  • How often do you update your inventory?

    New items are added weekly. Keep an eye on our socials to see the latest arrivals and grab them before they’re gone!

  • What payment methods do you accept?

    We accept a variety of payment methods, including credit/debit cards, PayPal, and hopefully Afterpay will be coming soon!